For all Complaints, refer to your policy type below for the relevant information. Please contact us if you are unsure which Complaints policy applies to you.
AIB will acknowledge and attempt resolution within 24 hours and where we are unable to resolve we will escalate to QBE
Please refer to QBE Resolving Complaints document linked below.
AIB will acknowledge and attempt resolution within 24 hours and where we are unable to resolve we will escalate to QBE
Please refer to QBE Resolving Complaints document linked below.
AIB will acknowledge and attempt resolution within 24 hours and where we are unable to resolve we will escalate to CGU
Please refer to CGU Customer Feedback and Complaints document linked below.
"*" indicates required fields
For over 40 years, AIB has been providing our clients across Australia with peace of mind that their business, assets and reputation are well protected and supporting them if things do go wrong.
