Keith Aitcheson – Account Executive

Before liquidation of the Norply Company is finalised it would be remiss of us not to record our appreciation of AIB’s assistance with the conduct of the multi-million dollar claim arising from the September 2005 fire. Your involvement contributed to the claim being settled in 3 months. This is remarkable result considering its complexity and magnitude.

We express also our thanks for the timely and efficient manner in which you managed Norply’s significant general insurance requirements.

Brian J Allom
Co Chairman

Alan W Greensill
Co Chairman

Norply Kyogle



Sue Fox – Account Executive

I have worked with my AIB representative, Sue Fox, to completely overhaul Arthritis Queensland’s insurance to suit our needs. Sue is available, efficient, knowledgeable, and understanding and I feel very confident in recommending AIB as a supplier.

Helene Frayne
CEO – Arthritis Queensland



Kate Hemingray – Account Manager

Thank you Kate for all your work and keeping me informed. It has been a pleasure dealing with you. I hope you stay in charge of our account.

Thanks again
Karyn Enchelmaier



Nona Cabalfin – Account Executive

AIB Insurance Brokers, particularly Nona Cabalfin, have been handling all our insurances for 31 of our childcare centres for the past 4 years. During this time we have found Nona as always courteous, competitive, efficient and thoroughly professional. I would always recommend AIB to my friends and business associates. Insurance is no longer a headache and since appointing AIB to look after all our business insurance requirements it has been such a relief

Laura Faalili
Queensland Childcare Services



Nona Cabalfin – Account Executive

We have been in business for over 23 years and our aim is to provide professional and dedicated service to our clients and joint partners. This long period in business requires commitment and care to ensure our professional approach continues for many years to come. Staying committed requires good sustained partnerships with suppliers and dealers to get the job done.

Our long and valued partnership with Nona Cabalfin and the team at AIB Insurance Brokers enable us to continue going forward at a strong level of success. Their strong commitment for service is next to none. Being a broker, their support and effortless service is superb. I ask for a quote and it is followed up straight away. The service is spot on.

Thanks Nona for your valued and appreciated service for such a long time. Why would we deal with any other broker?
Not likely!!!!!!

P & J Murray
PajillPty Ltd




Barbara Wilkes – Account Executive

"I have continuously insured commercial property with Barbara Wilkes and AIB Insurance for over twenty five years and have always been very impressed with the reliable, customised service that they provide. Barbara and her team have consistently given us correct advice on levels of insurance with an excellent back up service, rarely failing to propose cover at levels that their competitors are able to match. AIB’s after service and claims handling is always immediate and very professional."

Kerri McMullin
Bookkeeping and Business Support



Barbara Wilkes – Account Executive

In life, as in business, some things are important and I rate insurance as one of those things. Whether it’s personal or business, it just makes sense to have some type of cover to help you get a decent nights sleep.

Barbara Wilkes, my AIB Insurance Broker has had me sleeping soundly since the 90’s.

Over the years, Barb has helped me with every type of insurance from small personal policies to very large business policies; her product knowledge is undeniable and her clients are priority. She works extremely hard to help me manage any risks and customises insurance to my needs.

Over the years, I have shopped around and compared prices, but I always find that Barb, backed by AIB Insurance Brokers can provide cover for the level of risk required at very competitive prices and I can testify to the fact that she has saved me many thousands of dollars.

Barbara Wilkes is professional, personable and an asset to any business.

Karen Martin
Designerform Pty Ltd



Benjamin Taylor – Account Manager

Why do you need Insurance? Is it to cover carelessness, or for the one in 10 year calamity. Check out AIB Insurance Brokers, they have the right mix for you, and they save you money.

Ron Hammersley
The Kindergarten Kempsey



Barbara Wilkes – Account Executive:

I have been working with Barbara Wilkes for 3 years whilst at my previous employment. Though I am aware that Barb & AIB Insurance were used by the previous bookkeeper for many many years. It had been necessary to make several claims whilst in my previous role which were dealt with extremely effectively.

I have always received efficient and prompt service that has showed great professionalism, so much so when I purchased my own business the first company I called was Barb at AIB, of which I am very happy with, especially as she went out of her way to ensure that we have the best possible insurance package at competitive rates.

Kind regards
Mandy Kertai



Sue Peoples - Account Executive

Thanks for being so prompt again. You really are worth your weight in gold. There is no other business that I deal with for Lazy Paddles (and there are a lot) that is as efficient as you are. I really appreciate it.

Kind Regards,
Annette and John
Lazy Paddles Kayak Tours & Hires




Four words spring to mind when I think of AIB Insurance Brokers…… Professional, Reliable, Helpful and Friendly.


Over the years we at LEAD have dealt with various companies involved in the Insurance Industry, Some have excelled at some things and are not so effective in other areas. The team at AIB have always been there when we need them, nothing is a problem and they all go out of their way to accommodate our different requirements. With so many Childcare Centres, we have had numerous incidents that are Insurance issues. From children breaking windows to centre robberies, car accidents to storm damage, flooding and cyclones….no claim too small or too big for the AIB team.

The attention to detail and efficient manner in which our claims are handled makes us all feel very confident that we are being looked after by the best. Each and every staff member that we have encountered has re-enforced in our minds that there really are companies whose employees genuinely enjoy what they do – displaying total professionalism, diligence, knowledge and understanding at all times. Some of the most refreshing things about AIB – real people, real compassion, real personalised service and real results in the shortest period of time. Why would you go anywhere else…..

Edwina Hefford
Head Office Support
Lead Childcare



Wholesale Division

I have been a leading childcare provider in the childcare industry for over twenty years and held many senior industry positions. I made the right decision of moving my childcare insurance to AIB in 2010 when I brought across both my childcare centres and have never looked back since. I truly believe in the policy wording they have in place and backed by the exceptional service and rates. I can understand why so many are making the switch.”

Best Regards Always
Chris Buck
Brisbane City Child Care & Mount Coolum Day Care Centre




I have been so happy with the service from AIB. John, Allira and the team have been a pleasure to deal with and always so efficient with their replies to my quote requests and queries. They are helpful and accommodating as it is not always straight forward when dealing with clients but they have been very supportive. We thank them for a job well done.


Kind regards
Stephanie Martin




I have been dealing with AIB Insurance Brokers for the last 3 years and can highly recommend them for not only a fantastic policy but also they have a totally professional approach and the service is second to none.


The team Sandy and John are only to happy to accommodate and are flexible when needed, Sandy’s response time is incredible something no other Broker, Agency or Underwriter can provide.

I highly recommend AIB Insurance Brokers anytime.

Kind regards,
Marina Row
Authorised Representative
Denboer & Associates Insurance Brokers